After Samsung officially put their exploding cellphone to rest in October, it seems they have yet another pyro-prone object on their hands – Samsung washer machines.
So, Samsung Washer Machines Also Explode
As of November 4, Samsung recalled their top-loading washer machines due to reports of the machines catching fire and exploding.
The company officially recalled 34 different models released between March 2011 and this November. These units are all top-loading washer machines with either mid or rear controls. As cited by the U.S. Consumer Product Safety Commission, “the washing machine top can unexpectedly detach from the washing machine chassis during use, posing a risk of injury from impact.”
In fact, as the report further details, Samsung received 733 reports of washing machines experiencing excessive vibration or the top detaching from the washing machine chassis. This lead to nine related reports of injuries, including a broken jaw, injured shoulder, and other impact or fall-related injuries.
For those who own a Samsung washer that’s been recalled they can opt into either of these two compensation options: (1) a free in-home repair that includes reinforcement of the washer’s top and a free one-year extension of the manufacturer’s warranty; (2) a rebate to be applied towards the purchase of a new Samsung or other brand washing machine, along with free installation of the new unit and removal of old unit.
If you are one of the poor souls who purchased a Samsung washer within the past 30 days of the recall announcement you are also eligible to receive a full refund.
Things aren’t looking good for Samsung. IMHO, they should skip a few releases on new products and just lay low for a little while.